Zscaler

Performance Marketing

• Develop, implement, and optimize full-funnel, multi-touch campaigns across email, social media, paid ads, webinars, and other channels
• Design lead-nurturing programs aligned with Product Marketing Managers and Sales Development teams for effective lead follow-up
• Partner with content and product teams to deliver whitepapers, case studies, videos, and eBooks aligned to funnel stage and target audiences
• Monitor conversion rates, pipeline growth, ROI, and other campaign success metrics; recommend optimization tactics
• Collaborate with analytics teams to build dashboards and reporting tools tracking KPIs
• Drive revenue growth, generate and accelerate pipeline, increase brand awareness, and expand existing accounts through cross-sell and upsell motions
• Coordinate programs, messaging, assets, and sales follow-up workflows across Product Marketing, Sales Development, Field Marketing, and Partner Marketing teams

Demand Generation Manager

Account Executive

• Build relationships with important internal and customer stakeholders, including C-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning
• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals
• Cover Florida and Puerto Rico in the SLED segment
• Report to the Regional Director

Sales Account Executive – SLED

Marketing

• Lead hands-on customer Proof of Value engagements, architectural demonstrations, and pilot evaluations
• Architect, deploy, and maintain physical and virtual networking labs simulating complex enterprise branch, edge, and retail topologies
• Test product behavior, interoperability, and real-world scale
• Diagnose, reproduce, and resolve L2/L3 networking escalations, segmentation challenges, and packet-level anomalies
• Serve as the technical escalation bridge between field teams and core engineering
• Author deployment runbooks, reference architectures, white papers, competitive test plans, and solution briefs
• Create and deliver technical training, interactive workshops, and webinars for Systems Engineers, professional services, and channel partner architects
• Accelerate enterprise deal closure, deployment self-sufficiency, and customer adoption of Zero Trust Branch solutions

Senior Technical Marketing Engineer

Machine Learning Engineer

• Develop solutions for high-fidelity risk identification in customer data
• Translate risk identification methods into agent logic
• Ensure quality across risk analysis, explanations, and recommendations
• Collaborate with threat-research teams to understand data, threats, and security heuristics
• Identify and solve data requirements for analysis
• Develop and collaborate on data pipelines, enrichments, and aggregations with data engineering teams
• Apply backtesting, precision/recall balancing, tuning, and quality control to threat detection
• Deploy and monitor solutions in production within the CI/CD framework
• Report to the Manager AI Platform and Data Science in the AI Platform and Data Science department

Senior Staff Machine Learning Engineer

• Develop solutions applying data analysis and threat research, AI, machine learning, and data engineering to automate security analysis
• Translate risk identification methods into agent logic for risk analysis, explanations, and recommendations
• Collaborate with threat-research teams to understand data, threats, and security heuristics
• Identify and solve data requirements for analysis
• Develop and collaborate with data engineering teams on pipelines, enrichments, and aggregations
• Apply data-driven quality methods to threat detection, including backtesting, precision/recall balancing, tuning, and quality control
• Deploy and monitor solutions in production using the CI/CD framework

Senior Machine Learning Engineer

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning
• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals
• Help demonstrate the power and agility of cloud transformation and cement Zscaler’s position as a leader in cloud security

Account Executive – Majors

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning
• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals
• Demonstrate the power and agility of cloud transformation to help cement Zscaler’s position as the world leader in cloud security

Account Executive – Enterprise

Sales Engineer

• Create and deliver technical product presentations to prospective customers
• Gather customer technical requirements to ensure proposed solutions meet customer goals and needs
• Lead product evaluations and custom product configurations
• Design evaluation test plans with customers and guide the process to successful outcomes
• Collaborate with Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships teams
• Report to the Senior Manager of Solutions Consulting in the Zero Trust Branch department
• Elevate the Exposure Management team and help drive Zscaler’s cloud security transformation

Senior Specialist Sales Engineer

• Create and deliver technical product presentations to prospective customers
• Gather customer technical requirements to ensure proposed solutions meet customer goals and needs
• Lead product evaluations and custom product configurations
• Design evaluation test plans with customers and guide the process to successful outcomes
• Report to the Manager of Sales Engineering
• Collaborate with Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships

Senior Sales Engineer, Enterprise

IT Support

• Drive customer engagement and solution design
• Provide technical leadership and expertise necessary for deployment design and optimization
• Design and implement Zero Trust architectures
• Gather requirements and understand specifications while evaluating existing systems
• Influence and mentor activities within the team and across the organization
• Report to the Director, Sales Engineering within the Americas Field Sales department

Transformation Architect – Enterprise, Central

Sales

• Scope and sell Zscaler Professional Services packages across Enterprise and Commercial sectors
• Develop the services business and partner with the license sales team to position services that accelerate customer time-to-value
• Collaborate with delivery and customer success teams to ensure seamless transitions and aligned deployment outcomes
• Articulate and sell the value of Professional Services within prospective and existing enterprise customer accounts
• Work with Regional Sales Managers, Sales Engineers, and Architects to define and integrate services solutions into comprehensive proposals
• Own the Services bookings quota in the assigned territory while achieving target attach rates
• Execute technical scoping activities and produce proposals, Statements of Work, and resource plans for complex solutions
• Lead training discovery and positioning to include appropriate training recommendations in proposals

Senior Service Sales Manager

Support Engineer

• Provide first-line phone/email consultation to independently debug complex security and network problems
• Partner with Engineering and assist customers with testing or troubleshooting
• Document detailed incident-resolution entries in the technical support database
• Help develop ongoing departmental training programs
• Mentor engineers on advanced troubleshooting, debugging, and case-management skills
• Understand product direction and customer use cases
• Provide input on product and code changes throughout the product cycle

Technical Support Engineer

Executive Assistant

• Partner with and support the SVP of Worldwide Alliances & Channels within the Global Sales organization
• Schedule calendar events across global time zones (AMS, EMEA, APJ), resolve conflicts, and proactively prioritize critical meetings
• Prepare executive and global leadership meetings, coordinate briefing materials, track action items, and manage sensitive business matters
• Organize internal and external events and meetings, including town halls
• Book conference rooms, order catering, manage agendas, prepare materials, and ensure attendance
• Manage monthly and on-demand expense reports, receipts, and compliance with travel and entertainment policies
• Coordinate complex domestic and international travel arrangements with detailed itineraries

Executive Assistant – WW Alliances, Channels

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with teams to meet customer needs and contribute to account planning
• Act as a trusted advisor by understanding client businesses and aligning Zscaler solutions with their goals
• Demonstrate the power and agility of Zscaler cloud transformation
• Help cement Zscaler’s position as the global leader in cloud security

Commercial Account Executive

Manager

• Build a long-term strategy and systems roadmap supporting Quote-to-Order
• Manage priorities and feature backlogs
• Prioritize and groom sprint backlogs to capture user requirements
• Provide application support and drive enhancements on the Salesforce CPQ platform
• Align with go-to-market business leaders to understand growth strategies
• Optimize processes through experimentation, prototyping, and feature development
• Build, direct, mentor, and coach team members
• Drive high performance, professional development, and operational excellence