FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer marketing and advocacy, with a strong focus on strategic content development and cross-functional program management. Proficient in leveraging AI tools to enhance workflows and drive measurable business outcomes.
Highest-signal resume keywords
Customer Marketing/Advocacy ExperienceStrategic Content DevelopmentCross-Functional Program ManagementAnalytical and Operational ExpertiseAI Tools Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content StrategyPerformance Measurement FrameworksData-Driven Content DevelopmentProgram Effectiveness OptimizationAI Impact Measurement
Soft Skills
CuriosityProblem-SolvingStakeholder Influence
Tools & Technologies
Upland ROGartner Peer Insights
Industry Keywords
B2B TechnologyIntegrated Marketing CampaignsCustomer SuccessCustomer Reference RequestsAnalyst Relations
About the role
Key responsibilities & impact- Lead adoption, integration, and continuous optimization of the Customer Story Agent
- Embed customer proof points into cross-functional workflows to increase accessibility, utilization, and operational efficiency
- Execute global AI enablement initiatives and establish an AI impact measurement framework
- Track productivity gains and business outcomes from AI adoption
- Develop strategic customer content aligned with core solution priorities
- Partner with cross-functional marketing teams on integrated campaigns and customer success stories
- Lead the Gartner Peer Insights strategy and establish an always-on review recruitment program
- Integrate customer feedback into marketing content to support competitive positioning and AI-driven search visibility
- Partner with Analyst Relations and regional advocacy teams on customer reference requests and industry events
Requirements
What you’ll need- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- 7+ years of experience in customer marketing/advocacy, content strategy, product marketing, marketing operations, or related disciplines within a B2B technology environment
- Strong strategic content development experience, translating complex technology solutions and customer outcomes into compelling, data-driven content supporting integrated marketing campaigns
- Proven cross-functional program management skills, leading global initiatives, influencing stakeholders, and driving measurable outcomes across Sales, Marketing, and Customer Success
- Strong analytical and operational expertise, including developing performance measurement frameworks, establishing scalable processes, and leveraging data to optimize program effectiveness
- Preferred: hands-on experience with Upland RO, including managing customer advocacy content, maintaining data integrity, and optimizing platform workflows
- Preferred: experience with Gartner Peer Insights programs, analyst relations, customer reference requests, and customer content
- Preferred: experience deploying and operationalizing AI agents, securing stakeholder buy-in, driving internal adoption, and managing content ingestion, maintenance, and optimization
Benefits
Comp & perks- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
- Comprehensive and inclusive benefits for employees and their families
- Reasonable support/accommodations in the recruiting process