Chief of Staff

Zūm

. Own the COO’s operating system, including weekly KPI reviews, monthly business reviews, forecast-to-actual reviews, and seasonal planning cycles .

Posted 10/27/2026full-timeRedwood City • California • United StatesLead💰 $210,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced financial modeling and analytical skills, with a proven ability to lead complex, cross-functional projects and drive results. Strong written and verbal communication skills are essential for preparing materials for senior executives and boards.

Highest-signal resume keywords

Advanced Financial ModelingCross-Functional Project LeadershipManagement Consulting ExperienceOperations StrategyBI and Data Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ModelingP&L ModelingUnit Economics AnalysisKPI DefinitionOperational Analysis

Soft Skills

Strong CommunicationSound JudgmentSelf-Starter MentalityInitiativeDiscretion with Confidential Information

Tools & Technologies

SQLLookerTableau

Certifications & Qualifications

Bachelor's DegreeMBA

Industry Keywords

Management ConsultingInvestment BankingPrivate EquityCorporate StrategyOperations-Heavy Industries

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Own the COO’s operating system, including weekly KPI reviews, monthly business reviews, forecast-to-actual reviews, and seasonal planning cycles
Lead high-impact, cross-functional projects such as new market entry, cost and margin improvement, process and systems rollouts, and operational turnarounds
Build models and analyses for unit economics, labor costs, margins, capacity, scaling forecasts, pricing, and renewal scenarios
Translate complex analysis into clear recommendations
Partner with Finance on annual planning, budgeting, and forecasting for Operations
Define KPIs and targets, establish baselines, and hold the business accountable
Prepare operations content for board meetings, investor updates, and executive team reviews
Draft the COO’s communications, talking points, and decision memos
Align Operations with Finance, Sales, HR, Legal, Safety, and Technology
Triage inbound requests and manage the COO’s time and priorities
Act as a trusted sounding board and extension of the COO
Take ownership of unassigned operational problems, build structure around them, and hand them off once self-sustaining

Requirements

What you’ll need

8+ years of experience in management consulting, investment banking, private equity, corporate strategy, or FP&A/strategic finance
Top-tier management consulting experience (McKinsey, BCG, Bain, or equivalent) is a strong plus
Advanced financial modeling and analytical skills, comfortable building a P&L or unit economics model from scratch
Proven ability to lead complex, cross-functional projects and drive results without direct authority
Strong written and verbal communication, including experience preparing materials for senior executives and boards
Sound judgment and discretion with confidential information (labor, financial, legal, and personnel matters)
Self-starter mentality: comfortable with ambiguity, takes initiative, and does not wait to be told what to do
Willingness to get close to the field, including visiting yards and meeting with operators and district partners
Experience in operations-heavy, field-based, or asset-intensive industries such as transportation, logistics, infrastructure, or energy
Prior experience as a Chief of Staff, or in a business operations or strategy role supporting an operating executive
Background in a high-growth, venture- or PE-backed company
Familiarity with public sector contracting, labor and union environments, or education-related markets
Experience with BI and data tools (SQL, Looker, Tableau, or similar) and comfort working with large operational datasets
Bachelor’s degree required; MBA a plus

Benefits

Comp & perks

Medical
Dental
Vision
401(k)
Holidays
Wellness
Vacation
Additional compensation may include equity or commissions