Coordinator I, Regional Operations Support

Zurn Elkay Water Solutions

. Act as the primary point of contact for assigned regional sales rep base and develop an intimate knowledge of each account .

Posted 9/21/2026full-timeCaddo Mills • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and order management, ensuring timely order processing and delivery while effectively collaborating with internal teams. Proficient in managing high-volume requests and utilizing tools like Microsoft Dynamics 365, Salesforce, and Excel for operational efficiency.

Highest-signal resume keywords

Customer Service ExperienceOrder ManagementMicrosoft Dynamics 365SalesforceMaterial Requirement Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingInventory ManagementData VerificationProblem ResolutionSales Order Management

Soft Skills

CollaborationCommunicationCustomer Relationship Management

Tools & Technologies

Microsoft Dynamics 365SalesforceExcelPower BI

Industry Keywords

Order BacklogFulfillment ProcessHigh-Volume RequestsCustomer Expectations

About the role

Key responsibilities & impact

Act as the primary point of contact for assigned regional sales rep base and develop an intimate knowledge of each account
Manage daily operation coordination for the assigned regional rep base to meet customer expectations and company goals
Manage and maintain regional order backlog for respective rep assignments to ensure timely order processing and delivery
Demonstrate superior service for customers on each point of contact as defined by Company standards
Provide direction and guidance to internal teams to achieve performance targets
Accept and process sales orders timely, including verifying orders for accuracy
Source sales orders to the appropriate distribution center and/or stocking location by utilizing national inventory and backorder to location to minimize freight cost and ensure delivery to the customer on time
Manage the material requirement planning (MRP) process for assigned reps to replenish inventory levels
Coordinate customer pick-up orders in the Will Call center by partnering with the production team to plan and execute daily order schedule
Identify, communicate and resolve problems in the fulfillment process

Requirements

What you’ll need

High school diploma required
1+ years of customer service experience
Experience with or ability to learn Microsoft Dynamics 365, Salesforce and Excel, and navigate existing Power BI reports
Ability to manage high-volume requests and collaborate across teams to ensure timely order fulfillment and customer issue resolution

Benefits

Comp & perks

Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
Matching 401(k) Contribution
Health Savings Account
Up to 3 weeks starting Vacation (may increase with tenure)
12 Paid Holidays
Annual Bonus Eligibility
Educational Reimbursement
Matching Gift Program
Employee Stock Purchase Plan – purchase company stock at a discount!