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ZURU

Operations Manager

ZURU

. Lead the monthly S&OP cycle across all South East Asian verticals and markets .

Posted 11/2/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supply chain management, demand planning, and operations within the FMCG sector, with a strong focus on S&OP processes, forecasting, and cross-border logistics. Proficient in managing distributor relationships and optimizing service levels while ensuring compliance with product registration and import regulations in South East Asia.

Highest-signal resume keywords
Supply Chain ManagementS&OP Process ManagementForecasting and Replenishment PlanningERP Experience (SAP)Advanced Excel and Data Modelling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Supply Chain ManagementDemand PlanningForecastingReplenishment PlanningS&OP ProcessInventory ManagementLogistics OptimizationData AnalysisCross-Border Supply Chain ManagementProduct Registration Knowledge
Soft Skills
Problem SolvingCollaborationAccountabilityCommunicationOperational Gap Closure
Tools & Technologies
SAPPower BI
Industry Keywords
FMCGSouth East AsiaImport PermitsCustomsFreight BenchmarkingService LevelsPerformance ReviewStock ManagementDistributor ManagementRetail Partnerships

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Lead the monthly S&OP cycle across all South East Asian verticals and markets
  • Bring forecasts, retailer demand, inventory and factory capacity into one agreed supply plan
  • Build forecasts with the commercial team and retail partners
  • Place factory orders accounting for lead times, MOQs and launch timings
  • Track stock from factory to retailer DC, preventing out-of-stocks and overstock
  • Sequence shipments to arrive when retailers can receive them
  • Hold distributors and importers of record accountable for order handling, shipments, documentation and service levels
  • Work with retail partners on POs, delivery schedules, DC bookings and stock data
  • Resolve supply issues quickly
  • Coordinate product registrations and import permits in each market
  • Benchmark freight, customs and delivery costs and transit times across markets
  • Work with partners to close operational gaps
  • Own the operations scorecard, including service level, forecast accuracy, weeks of cover, stock turns and logistics cost
  • Standardise processes to add markets without adding complexity
  • Report to the SEA Director

Requirements

What you’ll need
  • 5+ years in supply chain, demand planning or operations in FMCG
  • At least 3 years across multiple South East Asian markets
  • Hands-on experience running an S&OP process
  • Experience building forecasts and replenishment plans
  • Experience managing distributors, importers of record or 3PLs
  • Experience setting service levels, reviewing performance and improving cost and lead times across cross-border supply chains
  • Working knowledge of product registration and import approvals in South East Asia, ideally for food, cosmetics or baby care
  • Advanced Excel and data modelling skills
  • ERP experience, such as SAP
  • Reporting tool experience, such as Power BI
  • A degree in supply chain, business or a related field

Benefits

Comp & perks
  • Career development opportunities and a platform to drive your career
  • Meritocracy rewarding impact, not tenure
  • Some flexibility may be available depending on the role, location and business needs