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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing processes, including order-to-invoice management, customer setup, and invoicing through customer portals. Proficient in handling client queries and supporting month-end audits while maintaining accurate billing records.
Highest-signal resume keywords
Order-To-Invoice ProcessingInvoicing And DespatchStrong Excel SkillsNetSuiteCustomer And Billing Setup
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing ManagementAccounts ReceivableSales SupportData PreparationContract DocumentationProject BillingAudit SupportMulti-Entity EnvironmentMulti-Currency EnvironmentChasing Purchase Orders
Soft Skills
Customer ServiceCommunicationProblem-SolvingCollaborationAttention To Detail
Tools & Technologies
NetSuiteHubSpotJiraClaudeTicketing System
Certifications & Qualifications
AATACCACIMA
Industry Keywords
Billing TrackerMaster Agreement TrackerSales Order ProcessingFinance SystemCustomer Portals
About the role
Key responsibilities & impact- Check closed-won deals have a contract, purchase order and complete billing details before processing
- Return incomplete orders to the salesperson and follow them through to resubmission
- Set up and maintain customer records, including billing addresses, contacts and payment terms
- Process orders into the finance system using established tools and checks
- Add billing schedules and contract dates for handover projects
- Issue and despatch invoices, including uploads to customer portals
- Upload invoices into the ticketing system for collections
- Chase missing purchase orders, contract dates and project start confirmations
- Maintain the master agreement tracker, matching purchase orders to sites and values
- Review live projects and variations weekly and identify those ready to bill
- Keep the billing tracker current
- Manage the shared billing inbox as first line, answering routine queries and routing others
- Answer customer and internal questions about invoicing
- Prepare billing data and schedules for month-end
- Support audit requests
Requirements
What you’ll need- Six months to two years in billing, accounts receivable, sales support or similar administration, or a strong graduate with relevant placement experience
- Order-to-invoice and sales order processing
- Customer and billing setup
- Invoicing and despatch, including customer portals
- Chasing purchase orders and contract documentation
- Handling client and internal queries, working with sales, project and credit control teams
- Supporting month-end and external audit
- Strong Excel skills
- NetSuite, HubSpot or Jira desirable
- Multi-entity or multi-currency environment desirable
- Claude or other AI tools used in day-to-day work is a bonus
- Part-qualified or studying (AAT, ACCA, CIMA) desirable
Benefits
Comp & perks- Private healthcare
- Life Assurance
- Cycle to work scheme
- Enhanced Maternity/Paternity Leave
- Employee Assistance Programme
- Professional studies subscription
- Hybrid working
- Summer and winter company parties
- A very competitive holiday allowance
- Charity and volunteering days
- Access to mental health first aiders
- Company Pension scheme