Training Specialist

Zwift

. Develop new eLearning and instructor-led training, including exams and certifications, for product launches and updated policies and procedures .

Posted 10/23/2026full-timeRemote • United StatesJuniorMid-Level💰 $56,500 - $88,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in instructional design and training development, utilizing models such as ADDIE and Kirkpatrick to create effective eLearning and instructor-led training programs. Proficient in managing LMS platforms like Seismic and facilitating virtual training sessions.

Highest-signal resume keywords

Instructional DesignELearning DevelopmentLMS AdministrationTraining FacilitationPerformance Measurement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Instructional DesignELearning DevelopmentTraining DevelopmentAssessment CreationPerformance Measurement

Soft Skills

Relationship BuildingFlexibilityCollaboration

Tools & Technologies

SeismicArticulateCamtasiaDocebo

Industry Keywords

ADDIE ModelKirkpatrick ModelTrain-The-TrainerBPO TeamsCustomer Effort Scores

About the role

Key responsibilities & impact

Develop new eLearning and instructor-led training, including exams and certifications, for product launches and updated policies and procedures
Keep existing training current
Build and deploy refresh training based on QA results, Customer Effort Scores, or related performance data
Host train-the-trainer sessions for subject matter expert trainers
Audit training materials with SMEs for inaccurate, outdated, or missing information
Build and maintain relationships with SME trainers, partner teams, and BPO leaders
Own Seismic LMS distribution groups, completion and assessment reporting, and enrollment management
Work with BPO leaders to close training gaps
Explore and recommend useful Seismic features
Support the Content & Learning team’s training, self-service content, and internal support knowledge

Requirements

What you’ll need

2+ years of instructional design, training, or learning and development experience
Experience building eLearning, instructor-led training, and assessments using ADDIE or a similar model
Experience with tools such as Articulate or Camtasia
Familiarity with Kirkpatrick or a similar model for measuring training effectiveness
Experience as an LMS administrator using tools like Seismic (formerly Lessonly), Docebo, or equivalent
Experience managing user groups, enrollments, and reporting
Experience facilitating virtual training, including train-the-trainer sessions
Ideally, experience with globally distributed or BPO teams
Flexibility and eagerness to support the team beyond training when priorities shift
Must disclose and cite any AI tools used during interviews; undisclosed or uncited use disqualifies candidacy

Benefits

Comp & perks

Performance bonuses
Equity
Comprehensive medical benefits
Financial benefits
Other competitive perks and benefits
Equal opportunity employer
Disability or special-needs accommodation