Zwift

Engineering Manager

• Directly manage a senior team of 6–8 engineers
• Coach engineers and support career development and performance management
• Hire engineers and foster a culture of high-autonomy engineering excellence
• Provide technical oversight for C++ gameplay systems
• Guide scalable and maintainable architecture, cross-platform performance, memory management, and long-term technical health
• Own the end-to-end software development life cycle for live-service game features
• Champion automated testing, feature flagging, phased rollouts, and real-time telemetry
• Lead agile team processes, including Scrum and Kanban
• Manage incoming requests and own the team roadmap
• Unblock the team, mitigate risks, and maintain stakeholder visibility
• Drive alignment across engineering, game design, product management, program management/producers, UX, QA, and hardware teams
• Establish technical strategy and project milestones

Explore Senior Engineering Manager, Game Experience at Zwift. Review requirements and application details.

Senior Engineering Manager, Game Experience

Support Specialist

• Serve as the frontline representative for complex troubleshooting contacts relating to Zwift products
• Own customer issues and efficiently guide customers to solutions
• Lead by example in achieving support KPIs and maintaining high quality, efficiency, and low customer effort
• Identify recurring issues and trends
• Suggest process or product improvements to Community Support specialists
• Act as a subject-matter expert on Zwift software, subscriptions, hardware compatibility, and policies
• Collaborate with Community Support teams and BPO partners to enhance frontline team skills and capabilities

Explore Associate Specialist – Community Support at Zwift. Review requirements and application details.