Account Manager

• Maintain a high level of customer service while supporting the further development of cooperation with existing customers through health checks, meetings, and cross-sell conversations.
• Identify upselling and cross-selling opportunities within the existing portfolio.
• Manage customer requests, including tickets and correction of errors in orders and payments resulting from technical issues.
• Handle day-to-day management of customer accounts as delegated by the Manager, focusing on client satisfaction.
• Collaborate with the SME team and build positive relationships across Up Hellas functions.
• Follow the Manager’s ways of working and relevant role guidelines, and act in line with company instructions in emergency situations.

Explore SME Account Manager at Up Hellas. Review requirements and application details.