Account Manager

• Qualify inbound leads by identifying client needs and assessing alignment with Baxtel’s data center and advisory solutions
• Conduct outbound prospecting to develop high-potential leads, focusing on clients aligned with Baxtel’s offerings, particularly database advisory services
• Use HubSpot and other tools to research accounts, identify key stakeholders, and refine outreach strategies
• Facilitate quote requests with data center providers, ensuring timely and accurate responses
• Collaborate with Sales to prepare proposals addressing capacity, location, and technical specifications
• Ensure proposal accuracy and quality while representing Baxtel’s value
• Coordinate sales activities, follow-ups, and qualified-lead progression through the pipeline
• Partner with Sales, Support, and Marketing to develop tailored prospect strategies
• Maintain detailed HubSpot records of sales activities, leads, quotes, proposals, and account interactions
• Build and manage relationships with key stakeholders in assigned accounts
• Provide feedback on lead progress, client feedback, and market trends
• Generate regular qualitative and quantitative reports on lead quality, proposal success, and process improvements

Explore Account Manager at Teamswell. Review requirements and application details.

• Lead the Account Management team
• Set retention and expansion targets
• Conduct weekly performance reviews
• Provide client-call coaching
• Hire, onboard, and scale Account Managers
• Monitor account health across active accounts
• Establish retention plans for at-risk clients
• Lead critical escalation conversations to reduce lost MRR
• Identify additional staffing needs and maintain an account expansion pipeline
• Coach Account Managers through proposals and closing extra placements
• Optimize onboarding check-ins and establish formal review cadences
• Oversee testimonial and case study collection
• Partner with Marketing to showcase client success stories
• Document and enforce account management workflows in HubSpot
• Streamline Sales-to-Account Management handovers
• Ensure team compliance with response and resolution deadlines
• Track KPIs covering lost MRR, retention, upsells, and client health
• Submit weekly forecasts and monthly revenue loss analyses to executive leadership

Explore Client Success & Expansion Manager – Account Growth at Valatam. Review requirements and application details.