Account Manager

• Manage and optimize a portfolio of partner relationships throughout the post-sales lifecycle
• Execute revenue expansion and retention strategies contributing to Net Revenue Retention and gross margin expansion
• Capture the partner voice and structured requirements
• Monitor Asia-related trading activities, flag operational anomalies, and escalate issues
• Provide trade support and operational assistance, including trade confirmation processing, settlement coordination, and troubleshooting
• Deliver data-driven partner feedback to the Head of Partner Management to influence the product roadmap
• Ensure exceptional post-sales experiences and high-touch partner engagement
• Cultivate partner relationships and serve as the primary point of contact
• Collaborate with sales, finance, product, technology, and operations teams
• Build executive-level relationships with partner organizations and prospective clients
• Advocate for partner needs and coordinate resources
• Share knowledge and coordinate with departments to optimize partner engagements

Account Manager jobs in Hong Kong

Relationship Manager