Account Manager

• Serve as a main point of contact for assigned clients and maintain clear, timely communication.
• Lead client onboarding, gathering campaign requirements, objectives, target audience, offer details, and communication preferences.
• Launch and coordinate lead generation campaigns according to client requirements.
• Create and refine outreach messages, email copy, and call scripts.
• Coordinate with the data team to prepare and assign correct data and lead lists.
• Follow up on campaign data requirements, updates, and delivery issues.
• Coordinate SDR onboarding for new campaigns.
• Follow up with external vendors and platform providers, including Facebook and WhatsApp, for setup, access, support, and issue resolution.
• Resolve campaign blockers with clients, SDRs, the data team, vendors, and internal teams.
• Maintain campaign documentation, client records, action items, and progress updates using Google Workspace and internal systems.
• Identify opportunities to improve campaign processes, client experience, and team coordination.

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