Account Manager

• Lead weekly 60-minute sessions with each client in English or Spanish.
• Build and update catering menus, per-person pricing, and catering listings.
• Keep each client’s Google Business Profile and website current.
• Write catering procedures, packing guides, and staff training materials.
• Prepare forms and applications for clients to review, sign, and submit themselves; never sign documents on a client’s behalf.
• Guide clients through local zoning and state liquor permit processes, providing procedural support only and no legal, financial, or tax advice.
• Track orders and weekly meal volume, and help each client reach catering targets.
• Keep a session log after every meeting recording contractor actions, client actions, and documents signed.
• Escalate problems, opportunities, and SEO or social media requests to the owner promptly.
• Work through delegated user access to client accounts while protecting confidential information and not handling passwords, Social Security numbers, or bank details.
• Manage a book of up to 18 restaurant clients and report directly to the firm’s owner.

Explore Account Manager – Restaurant Catering at NeoWork. Review requirements and application details.