Account Representative

• Create solutions to prevent customers from becoming further past due and help bring accounts current
• Create solutions to cancel or stop vehicle repossession
• Handle predominantly inbound and outbound customer phone calls through the phone system
• Contact customers behind on auto loan payments consistently, efficiently, and lawfully
• Work professionally and respectfully with customers to bring and keep accounts current
• Keep customer contact information up to date
• Leverage the call model to set promises that help bring accounts current and/or cancel repossessions
• Support additional customer service requests
• Perform other duties as assigned

Account Representative jobs in Michigan

Account Solutions Representative