Account Specialist

• Lead personalized account experiences based on the needs of accounts and health care providers
• Act as the primary point of contact for key accounts and HCPs
• Build meaningful customer connections and identify shared priorities
• Navigate solutions that connect customers to Novartis resources and improve patient outcomes
• Balance demand generation with strategic account engagement
• Navigate and resolve account challenges with tailored solutions
• Build strategic territory plans aligned to shared priorities
• Drive product demand and support better patient outcomes
• Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
• Apply market, competitive landscape, and cross-functional knowledge to anticipate opportunities and challenges
• Use territory data and market trends to uncover local insights and support pull-through efforts
• Lead impactful customer engagements virtually and in person
• Facilitate planning sessions with key stakeholders to solve complex challenges
• Collaborate across functions to meet customer needs with urgency
• Deliver real-time access support and work with Patient Specialty Services
• Use digital tools and omni-channel strategies for personalized virtual and face-to-face customer outreach

Explore Renal / Rare Territory Account Specialist at Novartis. Review requirements and application details.