Account Specialist

• Manage a specific geographic territory and promote and grow Neurocrine products
• Develop long-term relationships with physicians and other customers in targeted accounts
• Represent Neurocrine brands and approved indications
• Educate physicians, nurses, medical assistants, case managers, and other external customers about product benefits
• Drive product acceptance and growth through targeted education and strategic account management
• Execute territory sales strategies through in-person and virtual communications
• Identify and address territory-specific opportunities and barriers
• Manage promotional resources and budget
• Build and maintain relationships with healthcare providers, clinical staff, opinion leaders, advocacy groups, community mental health clinics, long-term care facilities, payers, and pharmacies
• Collaborate with managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
• Uphold FDA guidelines, pharmaceutical industry best practices, company values, and compliance policies
• Maintain full field presence Monday-Friday with flexibility for occasional evening/weekend events
• Perform other duties as assigned

NeuroPsych Account Specialist

• Support specialist healthcare providers across the assigned territory
• Build and maintain relationships with pulmonologists, allergists, nurse specialists and practice managers
• Deliver clear, evidence-based clinical education and support to specialist teams
• Identify reimbursement and distribution needs and connect customers with appropriate support resources
• Develop tailored account plans and tactics to drive patient access and service
• Work with market access, medical affairs and marketing partners
• Adhere to compliance and ethical guidelines in customer interactions
• Travel regularly within the territory and occasionally beyond it
• Drive as an essential function of the field-based role

Specialty Account Specialist, Respiratory

• Execute territory business plans to achieve and exceed sales goals
• Develop and maintain strong relationships with healthcare providers and key stakeholders
• Drive product adoption through effective customer engagement and education
• Navigate complex patient pathways and support access to therapy
• Partner with Market Access, Strategic Accounts, Patient Services, and Medical teams to optimize customer and patient outcomes
• Support launch execution, including pre-launch planning and post-launch adoption strategies
• Leverage insights from the field to inform strategy and improve execution
• Maintain a high level of product, disease state, and market knowledge
• Ensure compliance with all regulatory and company policies
• Engage healthcare providers, build customer relationships, and deliver commercial objectives across a defined territory

• Respond to government and national broker customer inquiries by telephone, email, and mail
• Address contract terms and conditions, pricing concerns, modifications, new orders, and pickups
• Route and review government bids and contracts and assist with paperwork and follow-up
• Maintain customer contracts and ensure additions and changes are current in the billing system
• Coordinate pricing updates with the Corporate Accounts Manager and Contract Admin
• Prepare and distribute invoices and collections for assigned customers
• Contact customers regarding outstanding balances
• Follow up with customers to ensure needs are addressed promptly and efficiently
• Maintain pricing for assigned and new Corporate Accounts
• Implement Corporate Agreements consistent with WMHS financial objectives
• Update customer information, coordinate price adjustments and contract renewals, and track notices of change
• Upload contract data to a public drive when necessary
• Provide management feedback on service efficiency and effectiveness
• Support special customer-service and business projects
• Perform other assigned duties

Account Specialist jobs in Illinois

NeuroPsych Account Specialist

Specialty Account Specialist, Respiratory

Account Specialist

Account Specialist, Government