Account Specialist

• Manage global key accounts and build relationships with key personnel
• Ensure internal functions provide high-quality customer service to global hyperscale accounts
• Monitor incoming orders and ensure effective fulfillment
• Hold regular monthly meetings with internal and external stakeholders
• Investigate and resolve account queries and issues by liaising with operations, product management, and leadership
• Manage accounts through internal and external communication and adherence to channel rules of engagement
• Create account business plans, quarterly business reports, marketing plans, sales objectives, and forecasts
• Provide senior management with updates on customer-account status and performance
• Forecast sales and collaborate with internal teams to ensure product availability
• Maintain customer records and sales transactions in Salesforce CRM
• Assist customers with order status, ship dates, inventory availability, quotes, and sales orders
• Assist Global Account Managers with high-level decisions supporting direct sales to large customers and resellers
• Analyze key accounts and large opportunities, including revenue, product usage, delivery, and product performance
• Assess, clarify, and validate customer needs
• Communicate inventory and product forecasting needs during sales and operations meetings
• Train and mentor Inside Sales Representatives and Sales Support
• Achieve or exceed assigned sales quotas and goals
• Complete required training and stay current with new features and product launches
• Perform other duties as assigned

Account Specialist jobs in Nevada

Global Account Specialist