Account Specialist

• Own the renewal, growth and day-to-day relationship for an assigned book of TeamViewer enterprise customers across EMEA
• Carry retention and expansion targets, forecast renewals weekly alongside Account Managers and Account Executives, and reduce churn
• Serve as a proactive customer point of contact, helping customers gain value from TeamViewer and coordinating issue resolution
• Own assigned renewal opportunities in Salesforce from first outreach through closed renewal
• Run proactive renewal cycles with clear ownership, plans and next steps
• Grow revenue through seat expansion, add-ons, license upgrades, cross-sell and upsell opportunities
• Hold regular customer conversations about adoption, business priorities, initiatives, risks and growth areas
• Deliver product demonstrations and value conversations for relevant TeamViewer functionality and integrations
• Identify larger or more complex opportunities, qualify commercial triggers and hand off to Account Managers or Account Executives
• Coordinate with Support and internal teams on customer issues, maintaining follow-up ownership and escalating stalled issues
• Operate within the agreed ownership model to ensure clean handoffs
• Contribute to a high-activity, collaborative environment with customer engagement, forecasting and CRM discipline

Explore Enterprise Account Specialist – Dutch/Nordic Speaker at TeamViewer. Review requirements and application details.