Account Specialist

• Nurture and qualify inbound and outbound prospects to provide higher-quality leads for the new business team
• Exceed daily metrics of 35 outbound phone calls and email activity
• Locate ideal contacts in organizations and set appointments with new business team members
• Provide feedback and identify opportunities to improve campaign development, sales enablement, positioning and the prospect journey
• Use CRM and automation tools for outreach and document customer interactions in Salesforce
• Optimize current outbound channels and help test new sales/prospecting channels
• Engage in weekly coaching sessions and one-to-one meetings with the manager
• Serve as the dedicated point of contact and voice of MOO for Business Services clients
• Manage a book of business and execute targeted account expansion to identify revenue opportunities
• Grow accounts to a level suitable for graduation to the wider Returning Business team