Accounts Receivable

• Maintain records detailing franchisee information
• Assist with franchisee account setup and maintenance, including billing information and payment terms
• Prepare and issue monthly invoices and account statements for royalties, fees, technology charges, marketing fees, and other amounts due
• Communicate with franchisees regarding billing questions, account balances, payment discrepancies, and collection matters
• Record and process all EFT submission forms
• Apply payments on receivables and process credit card charges
• Maintain accounts receivable files and records, including within the general ledger
• Research and resolve invoice disputes, short payments, credit, and account discrepancies
• Assist in the franchisee collections process
• Maintain books and records for the Gift Card program
• Assist with month-end and year-end close, including AR reconciliation, aging analysis, required journal entries, and management reports
• Serve as QuickBooks support back-up
• Serve as back-up to the Canadian bookkeeper
• Contribute to timely and accurate reporting
• Maintain accurate receivable records
• Analyze and review accounting information for reasonableness
• Use best practices for accounting procedures
• Develop working relationships with franchisees
• Maintain communication with the supervisor, accounting team members, and other departments
• Maintain confidentiality of sensitive information
• Support the accounting team with audit requests and AR documentation
• Perform other accounting and finance duties as assigned