Accounts Receivable

• Complete daily customer service requests through comments/queues and team email
• Organize, identify, and record owner forwarding address updates
• Document returned mail received from the US Postal Service
• Maintain organized support documentation and filing for HOA Accounts Receivable
• Mail annual billings according to the published schedule
• Process upgrade cancellation adjustments and monthly new-owner billings
• Mail late notices to delinquent accounts in a timely manner
• Process monthly billing reports and year-end updates
• Update A/R systems as necessary
• Assist team members, Portfolio Services, and HGV Club staff with questions
• Respond to monitored and recorded telephone calls for quality and compliance
• Carry out reasonable management requests within the employee’s capabilities

Explore Accounts Receivable Representative at Hilton Grand Vacations. Review requirements and application details.