Accounts Receivable

• Apply cash payments received from customers to outstanding invoices, including larger and more complex transactions
• Investigate and resolve customer payment discrepancies and complex payment issues
• Collaborate with cross-functional teams to resolve accounting discrepancies
• Research unapplied remittances and reconcile difficult customer accounts
• Process larger and more complex purge offsets
• Communicate with Collections personnel to resolve outstanding customer issues
• Provide guidance to less experienced personnel
• Process and set up customer and subsidiary accounts receivable refunds
• Reconcile credit card payments and support gateway administration
• Process complex transactions and manage complex customer account reconciliations and applications
• Assist with automation tools and enhancement projects, including AI, robotics, system enhancements, testing, and automation

Accounts Receivable Representative III

• Review professional and institutional claims for accuracy, completeness, coding consistency, authorization status, and payer requirements
• Validate patient, provider, insurance, coding, and billing information for clean claim submission and accurate reimbursement
• Research and resolve claim edits, clearinghouse rejections, denials, underpayments, unpaid claims, billing discrepancies, and reimbursement issues
• Prepare and submit corrected, replacement, voided, and appealed claims according to payer guidelines and timely filing requirements
• Follow up on outstanding insurance and patient balances through final account resolution
• Research payer policies, reimbursement guidelines, and claim requirements using payer portals and available resources
• Review remittance advice, claim history, account documentation, and billing records to determine root causes and resolve payment issues
• Identify recurring denial trends and reimbursement issues, escalating process improvement opportunities to leadership
• Maintain accurate, timely documentation of account activity within the billing system
• Comply with organizational policies and regulatory requirements; perform other duties as assigned

Accounts Receivable jobs in New York

Accounts Receivable Representative III

Hospital Account Receivable Specialist