Accounts Receivable

• Provide excellent customer service associated with accounts receivable functions
• Build consumer relationships and secure payment
• Create positive payment habits and assist customers with billing and service inquiries
• Implement collection processes for past due accounts using multiple account-management systems
• Document internal and external communications and customer interactions
• Assess account information to determine the best course of action while retaining customers
• Manage a customer portfolio through phone, fax, email and customer portals regarding balances
• Communicate with customers using active listening to resolve questions and concerns
• Respond accurately and efficiently, explain possible solutions, and support customers
• Follow departmental procedures for daily operations
• Liaise between customers and internal departments to mitigate credit risk
• Participate in training and learning opportunities related to company products, sales and services
• Perform additional duties supporting the company's vision, mission and core values

Explore Accounts Receivable Specialist at Casella Waste Systems, Inc.. Review requirements and application details.