Adjuster

• Independently manage moderate to complex and high-value field property claims
• Conduct outside field investigations and catastrophe response
• Communicate empathetically with claimants and stakeholders throughout the claims process
• Set reserves, authorize payments, and make financial decisions within authority
• Lead investigations, assess coverage, and issue reservation of rights and coverage letters
• Investigate suspicious claims using advanced techniques and tools; refer cases to the Special Investigation Unit as needed
• Monitor fraud indicators and regulatory reporting obligations
• Identify risk-transfer and subrogation opportunities and support recovery efforts
• Maintain detailed claim records and ensure jurisdictional and regulatory compliance
• Prepare reports summarizing findings and recommendations
• Coordinate with legal, underwriting, vendors, agents, and other stakeholders
• Lead cross-functional meetings and communicate complex information to diverse audiences
• Represent the company in mediations, arbitrations, and trials when required
• Mentor junior adjusters and support training and best-practice initiatives

Explore Senior Field Adjuster at The Hanover Insurance Group. Review requirements and application details.