Administration

• Support Personal Injury patients and coordinate PI, MedPay, attorney lien, insurance, and DOT examination workflows
• Assist with intake and coordination of new Personal Injury patients
• Collect accident, attorney, insurance, claim, case, and referral information
• Determine, obtain, document, and follow up on MedPay coverage and claim information
• Communicate with patients, attorneys, law offices, insurance adjusters, medical providers, and referral sources
• Request and track Letters of Protection, attorney liens, medical records, billing information, and missing documentation
• Handle inbound and outbound calls and provide regular business-hours and Saturday morning phone coverage
• Respond to new-patient inquiries, schedule patients, prioritize Personal Injury referrals, and follow up on missed calls and unscheduled leads
• Explain basic administrative processes and communicate professionally with patients in English and Spanish
• Perform insurance verification, insurance coordination, Workers' Compensation administrative support, and referral coordination
• Maintain accurate patient, insurance, attorney, claim, case, referral, and lead records
• Follow HIPAA and patient confidentiality requirements
• Escalate coverage, authorization, liability, or billing issues appropriately
• Conduct outbound calls, follow up on DOT examination inquiries, convert leads into appointments, and support business-development initiatives

Bilingual VA Medical Administrator – Personal Injury, MedPay

• Manage third party applications used to support Mortgage Cadence products
• Administer Redis, RabbitMQ, Citrix XenApp, and Azure Service Bus
• Perform troubleshooting tasks
• Parse log files
• Patch third party products
• Perform a subset of server administration tasks

Administration jobs in Dominican Republic

Bilingual VA Medical Administrator – Personal Injury, MedPay

Senior Middleware Administrator