Administration

• Respond to customer questions about compliance filings, payment processes, and platform navigation through email and chat
• Guide new users through onboarding and help them learn how to use the platform
• Monitor filing deadlines, task milestones, and client activity to keep workflows on track
• Follow up with clients to collect missing information and help ensure filings are completed on time
• Track payment activity and coordinate follow-up with the team as needed
• Maintain accurate records of client communications, activity, and status updates in internal systems
• Resolve routine administrative and operational issues independently and efficiently
• Provide friendly, professional support that helps build client confidence and satisfaction
• Identify opportunities to improve processes and the client experience

Explore Contract Administrator – Latin America at BA Global Talent. Review requirements and application details.