Administration

• Manage damage collections and damage-related customer queries
• Provide ongoing support to the damage collections team and FNOL Contacts team
• Manage receivables and ensure damage invoices are paid on time by leisure and corporate customers
• Send monthly reminders and statements to customers
• Track incoming payments and participate in calls with key stakeholders
• Handle customer contact cases, queries, and disputes related to damage charges
• Investigate and process damage invoices
• Prepare documentation to support recovery of damage costs
• Liaise with rental locations, insurance providers, maintenance teams, claim handlers, and customers
• Maintain accurate records within internal systems
• Ensure claims are opened within agreed timescales
• Obtain and correctly match accident reports, photographs, vehicle damage assessments, and other supporting evidence to claims
• Gather additional information and ensure corporate standards and procedures are followed
• Support efficient recovery and resolution of motor damage claims

Administration jobs in Ireland

Motor Administration Specialist