Administration

• Manage, maintain, and troubleshoot company IT systems, software, email accounts, and technical infrastructure
• Maintain secure inventories of IT systems, administrator accounts, credentials, software licenses, and vendor access
• Manage user permissions, MFA, account recovery, and system access controls
• Administer the organization's Zoho suite, including Zoho Desk, Cliq, Workplace, Forms, Sheets, People, Campaigns, and Sign
• Create and troubleshoot digital forms, templates, workflows, automations, and integrations within Zoho
• Develop, customize, troubleshoot, and maintain the company website using HTML, CSS, and JavaScript
• Manage website hosting, domains, DNS, SSL certificates, content management systems, and third-party integrations
• Administer approved AI tools including ChatGPT, Claude, Microsoft Copilot, and Google Gemini
• Support AI workflow automation while protecting confidential and patient information and complying with HIPAA requirements
• Monitor and respond to website security issues, suspicious activity, phishing attempts, and potential cyberattacks
• Coordinate incident response, remediation, backups, and recovery with specialists or vendors
• Manage RingCentral accounts, extensions, phone configurations, call routing, voicemail, and communication settings
• Support eClinicalWorks and other healthcare practice management systems
• Manage insurance payer portals and referral platforms including Lyra, ComPsych, Zocdoc, and Psychology Today
• Maintain social media accounts, online reviews, website content, provider listings, and online directories
• Manage vendor accounts, subscriptions, billing contacts, renewals, and service records
• Set up and remove staff and provider access across company systems during onboarding and offboarding
• Maintain technical documentation, system inventories, recovery procedures, and operational continuity records
• Assist management with technical reporting, process improvement, and continuity planning

Explore IT Systems and Web Administrator at Remote Raven. Review requirements and application details.