Administrative Assistant

• Provide comprehensive administrative support to the team
• Support the supervisor and other personnel
• Draft reports and manage correspondence
• Manage schedules and coordinate meetings
• Assist with preparing reports and presentations
• Manage data, maintain records, organize files, and consolidate data
• Serve as a point of contact for clients and visitors
• Manage office supplies inventory and vendor relationships
• Liaise with various departments
• Proactively solve problems and make decisions

Assistant Administrative

• Manage, evaluate, and execute the daily administrative functions of the branch
• Drive branch efforts to invoice clients and collect money, including accounts receivable duties
• Pay bills, including accounts payable duties
• Manage branch personnel issues and coordinate with corporate administrative personnel
• Manage daily internal paperwork and employee paperwork flow
• Facilitate employee compensation, inventory and asset management, and invoicing
• Perform data entry, scanning, and digital job-folder maintenance
• Obtain customer credit applications and submit them to corporate for approval
• Ensure active projects have properly executed agreements
• Invoice clients for work performed, damages, and missing equipment
• Manage the lien/bond process and execute required written notices
• Enter and verify vendor bills in financial software against purchase orders and packing slips
• Reconcile credit card receipts with statements and enter them into financial software
• Process personnel paperwork for employment, discipline, attendance, and termination
• Assist with payroll and per diem reimbursement; assign labor to work orders
• Maintain DOT records, licenses, driver logs, inspections, and compliance reporting
• Assist corporate with insurance claims and submit claim paperwork
• Prepare documents, reports, and required filings
• Represent the company to visitors and guests and process incoming phone calls

Office Manager

• Serve as the primary point of contact for Ryan White field case managers seeking real-time assistance with Insurance Assistance Program (IAP) enrollment, eligibility, renewals, and participation
• Provide guidance on program policies, procedures, documentation requirements, and enrollment processes
• Troubleshoot enrollment barriers and resolve issues affecting clients’ access to insurance coverage and HIV medications
• Communicate program updates, enrollment requirements, and procedural changes accurately and timely
• Collaborate with medical case managers throughout Tennessee to identify and resolve ADAP issues affecting HIV/AIDS clients
• Support efforts to remove barriers to care and medication access for eligible clients
• Research and resolve client-specific concerns while ensuring compliance with program guidelines and confidentiality requirements
• Work with Tennessee Department of Health partners, vendors, and manager to resolve complex operational and client-related issues
• Escalate and coordinate cases requiring multi-agency or cross-functional involvement
• Identify systematic issues, recurring challenges, and emerging trends affecting program operations or client outcomes
• Provide feedback and recommendations for process improvements
• Manage a high volume of incoming and outgoing telephone calls and electronic communications
• Maintain streamlined communication with case managers, TDH staff, healthcare providers, and program partners
• Provide professional, responsive, solution-focused customer service
• Document interactions, resolutions, and follow-up activities
• Monitor workflows and support operational excellence across the ADAP program
• Assist with quality assurance, data validation, and program monitoring initiatives
• Identify opportunities to improve processes, communication, and service delivery
• Participate in meetings, training, and collaborative workgroups

Administrative Assistant jobs in Tennessee

Assistant Administrative

Office Manager

Administrative Support Specialist