Advocate

• Make inbound and outbound calls to members and providers throughout the working day
• Help members obtain healthcare visits, screenings, vaccinations, and medication refills
• Work through barriers affecting members’ health
• Deliver a professional and empathetic member experience
• Educate members to support healthy decisions
• Discuss benefits for specific screenings and medications
• Assist with health services, medications, and resources to improve Star health outcomes
• Accurately document conversations in members’ health records
• Escalate issues for resolution when needed
• Meet business metrics and goals

Advocate jobs in Idaho

Health Advocate – Outbound Calls, Healthy Outcomes Team