Advocate

• Answer Medicare members’ questions and solve their problems
• Explain medical and dental packages
• Guide members to appropriate answers and resolutions
• Provide excellent service in an unscripted service center environment
• Take member calls for the majority of each week
• Participate in learning, development, and research activities
• Attend new-hire training on the health insurance industry
• Work scheduled 37.5-hour weeks
• Follow training and post-training flex schedules
• Establish and maintain an appropriate remote physical work environment
• Participate by video in trainings and meetings

Explore Member Advocate at Blue Cross Blue Shield of…. Review requirements and application details.