Advocate

• Make inbound and outbound calls to members and providers to help obtain healthcare visits, screenings, vaccinations, and medication refills
• Work through barriers that stand in the way of members’ good health
• Deliver the best member experience through professional, empathetic conversations
• Provide education to members to help them make good health decisions that improve their health
• Accurately document conversations in members’ health records
• Explain benefits for specific screenings and medications
• Assist members and providers with important health services, medications, and resources to improve Star health outcomes

Advocate jobs in Pennsylvania

Service Advocate