Affiliate Manager

• Own the full customer lifecycle from initial scoping and implementation through ongoing value realization, adoption, and new use cases
• Manage delivery according to Hawk’s best practices and methodology
• Build plans, track progress, and report clearly
• Design and drive joint success plans aligned with client business objectives and regulatory context
• Own commercial outcomes, including GRR and NRR, and revenue recognition outcomes where applicable
• Build and prove customer confidence supporting signed and renewed deals
• Monitor usage and performance and turn findings into optimization work
• Use AI and agentic AI tools for QBR preparation, account insight, and reporting
• Participate in pre-sales conversations as a delivery and value-creation subject matter expert
• Build and maintain executive relationships through governance calls and QBRs
• Hawk provides AI-supported anti-money laundering and fraud detection technology to banks and payment providers globally

Affiliate Manager jobs in Malaysia

Customer Value Partner, APAC