Agent

• Verify documents and system data for NTB, KYC remediation, and Refresh processes
• Complete all system fields on the account opening day
• Assist customers throughout NTB, KYC update, remediation, and refresh processes
• Verify Corporate segment account-opening documentation
• Block, unblock, maintain, close, and reactivate Corporate Client accounts according to Bank procedures
• Monitor annual refreshes for PEP, High Risk, Special Entities, Medium and Law risk clients
• Meet the 24-hour account-opening deadline
• Archive documents and send tested files to Metrofile
• Prepare, update, monitor, and present client trackers and weekly reports
• Prepare monthly reports and the week's report for the Pack
• Administer syndicated loans in accordance with facility agreements and finance documents
• Generate cashflow models and communicate amounts due to or from Borrowers and Lenders
• Issue interest reset letters, commitment fee letters, and related payment correspondence
• Resolve Lender and Borrower queries and challenges regarding cashflows and payments
• Liaise with internal stakeholders to process and allocate cashflow payments
• Support syndicated-facility management, including compliance monitoring, stakeholder liaison, waivers, consents, amendments, assignments, meetings, pitches, and documentation reviews

Explore Onboarding and Facility Agent at Absa Group. Review requirements and application details.