Analyst

• Map payroll processes from start to finish, including system flows, validation, calculations, reconciliation, reporting, deadlines, country-specific rules, and exceptions
• Identify repetitive tasks, manual checks, recurring problems, customer and Team Member impact, risks, implementation effort, and cross-country applicability
• Remove unnecessary process steps and prevent missing information, avoidable requests, and errors before payroll
• Translate payroll policies and requirements into documented, version-controlled rules with effective dates and required data
• Use LLMs to interpret requests, extract information from documents and emails, and route cases appropriately
• Build validation checks for AI-generated outputs before they affect payroll
• Create, connect, and maintain workflows using n8n, Alteryx, LLM tools, service platforms, payroll systems, databases, APIs, and internal tools
• Select rule-based logic, workflow automation, AI, or human review according to the task
• Implement audit trails, error handling, alerts, exception queues, and approval controls
• Prototype and test automations against real payroll scenarios, unusual cases, and exceptions
• Conduct shadow testing and parallel runs before live payroll changes
• Automate information sharing, payroll-input checks, pay-impact exception identification, and payroll-to-invoice reconciliation
• Monitor performance, troubleshoot issues, measure improvements, and improve or retire solutions after launch
• Partner with Product, Engineering, and Data on platform-level solutions and convert operational insights into requirements and examples
• Apply privacy, security, and responsible-AI standards to sensitive payroll information and escalate uncertain or compliance-sensitive cases

Explore Service Delivery Automation Analyst at Oyster. Review requirements and application details.