Application Engineer

• Deliver mainly post-sales customer support
• Lead end-to-end installation and implementation of GeneXpert systems, including site assessments, connectivity setup, and post-launch support
• Deliver customer training and ongoing technical guidance on instruments, software applications, assays, reagents, and connectivity solutions
• Provide field service and technical support through troubleshooting, corrective repairs, preventive maintenance, equipment relocations, and system upgrades
• Act as the primary customer contact for technical and administrative matters
• Coordinate with internal teams to resolve customer issues quickly and efficiently
• Manage spare parts and field inventory
• Support customers across the French territory while working remotely from Paris/Île-de-France

Application Engineer jobs in France

Field Application Engineer