Appointment Setter

• Answer incoming patient calls professionally in English and Spanish
• Convert prospective patient inquiries into confirmed dental appointments
• Build rapport, address patient concerns, and guide callers toward scheduling
• Explain common dental procedures and introduce prospective patients to the practice
• Schedule, reschedule, and confirm patient appointments
• Contact inactive patients and encourage them to return for dental care
• Follow up on unscheduled treatment plans and help patients book appointments
• Maintain follow-up records and track appointment conversion efforts
• Manage incoming calls, appointment confirmations, and patient follow-ups
• Answer routine questions about dental services, procedures, and scheduling
• Provide friendly, knowledgeable, and professional patient support
• Handle common concerns independently and escalate clinical or complex inquiries
• Maintain accurate patient information and appointment records
• Verify dental insurance eligibility and active coverage
• Confirm benefits, deductibles, copays, annual maximums, and coverage limitations
• Contact insurance providers or use payer portals to obtain benefit information
• Document insurance verification results in the practice management system
• Communicate insurance information to the dental team and patients
• Identify coverage discrepancies and escalate issues for further review

Explore Bilingual Dental Appointment Specialist at Winning Assistants LLC. Review requirements and application details.