Appraiser

• Collect vehicle information from repair shops or customers
• Complete initial and supplemental estimates via photos or in person
• Meet insureds, explain coverage, estimate vehicle damage, and guide them through the claims process
• Utilize automated estimating systems to prepare repair estimates
• Provide technical support to claim handlers on vehicle repair issues
• Apply knowledge of market value and factors affecting reparability
• Evaluate bid content, photo documentation, vehicle damage, and causation issues
• Answer inbound calls and make outbound calls to customers and repair shops
• Provide exceptional customer service and address inquiries and concerns
• Interact with parties expressing strong emotions or concerns about inspections or claim resolutions
• Flex between working from home on virtual estimates and using a mobile office/vehicle for in-person appointments with body shops and customers
• Work outside the assigned territory when business needs dictate

Explore Claims Appraiser – Auto Estimatics at State Farm. Review requirements and application details.