Appraiser

• Physically inspect and assess damaged vehicles at body shops or customer locations
• Perform estimate reviews and virtual inspections
• Collaborate with repair facilities to ensure claim accuracy, consistency, and quality
• Prepare repair estimates using industry-standard estimating software
• Determine parts, labor, and materials costs required to restore vehicles
• Evaluate and settle total-loss vehicles by determining actual cash value
• Conduct market research and comparable vehicle analysis
• Negotiate repair costs and settlements with body shops, customers, and third-party claimants
• Identify and document pre-existing damage, prior repairs, and potential fraud indicators
• Coordinate repairs, authorize supplements, and resolve coverage or repair-related issues
• Explain the appraisal process and provide customer service throughout the claim lifecycle
• Adapt to technology implementations, system upgrades, and AI-related digital tool rollouts
• Serve as a technical resource for auto claim staff and advise claim professionals on damages
• Perform other duties as assigned

Outside Auto Appraiser

• Complete credible and well-supported valuations for residential properties
• Manage assignments efficiently while maintaining quality and compliance
• Utilize available tools and resources to streamline workflow
• Maintain clear and professional communication with clients when needed
• Stay up to date with industry regulations and best practices

Certified Residential Appraiser

• Meet customers at homes, repair shops, or tow yards
• Write estimates and guide customers through repair or total loss processes
• Conduct in-person visits, virtual inspections, and written communications
• Evaluate vehicle damage and collaborate with body shops and service providers
• Investigate claims through detailed damage reviews and policy interpretation
• Communicate with customers by phone, email, and video chat
• Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants
• Use estimate tools, job aids, and settlement platforms to resolve claims
• Document claims accurately and maintain timely records in the claims system
• Complete approximately eight weeks of onboarding, licensing if applicable, and role-specific training

Appraiser jobs in Pennsylvania

Outside Auto Appraiser

Certified Residential Appraiser

Field Auto Appraiser