Appraiser

• Investigate, negotiate, evaluate, and appraise vehicle damage claims for repairable and total loss vehicles.
• Use digital tools to evaluate highly complex auto physical damage claims in accordance with contracts, corporate guidelines, and laws and regulations.
• Investigate claim damages and communicate with insureds, internal claims adjusters, third parties, and vendors, including possible face-to-face interactions.
• Review facts of loss and vehicle damage to identify subrogation opportunities and ensure supporting documentation is included.
• Apply advanced knowledge of P&C insurance products, services, contracts, and internal processes to ensure compliance.
• Review claims and suppliers for fraud indicators and refer applicable matters to the Special Investigations Unit.
• Maintain accurate and current claim file documentation.
• Manage desk workload, perform timely follow-ups, and map repair plans and timelines.
• Review additional damage from repair facilities and complete supplements or triage inspections to field providers.
• Serve as a subject matter expert for disputed claims or trials and as a resource on escalated issues.
• Partner with vendors and internal business partners to resolve high-complexity claims and coordinate with external regulators when needed.
• Provide policyholders with coverage, repair estimate, total loss valuation, and claims/repair process information.
• Support workload surges and catastrophe response operations, including mandatory on-call dates and possible evening, weekend, or holiday work.
• Travel with minimal notice for assigned catastrophe deployments.
• Work claims of varying complexity and perform additional duties as needed.
• Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures.

Senior Auto Appraiser

• Complete quality desktop and field appraisal assignments within established client-driven turn times
• Perform quality control reviews on complex valuation reports, including jumbo loans, private wealth/high net worth, and unique or complex properties
• Contact field appraisers to discuss and resolve complex or time-sensitive revision requests
• Resolve quality control escalations by coaching field appraisers, discussing concerns and options with clients, and keeping parties informed
• Understand, implement, and maintain current knowledge of ServiceLink policies and procedures
• Maintain thorough understanding of USPAP, FNMA, and applicable state regulations
• Maintain appraisal license(s) in good standing and attend mandated CEU courses
• Meet ServiceLink quality standards for appraisal report completion and delivery
• Provide timely web updates on assignments
• Conduct site visits with professional attire, appearance, and demeanor
• Perform other assigned duties

Appraiser jobs in Texas

Senior Auto Appraiser

Staff Appraiser – Valuations