Architect

• Develop strong understanding and proficiency with the Neara software platform
• Translate platform functionality and value to customers
• Work directly with customers, including meaningful time on-site
• Drive and embed customer use of the Neara platform and enable proficient organizational adoption
• Ensure contracted Neara solutions are delivered as scoped and achieve identified business outcomes
• Understand customer strategic imperatives and business goals and advise on where Neara solutions can help
• Serve as a trusted commercial and technical customer advisor
• Support workflow and change-management requirements beyond the core Neara scope
• Define and deliver customer business cases and ROI metrics
• Establish internal reporting and value-delivery review cadences
• Identify expansion opportunities and additional customer pain points Neara can solve
• Engage broad customer stakeholder groups and build trusted relationships
• Collaborate with Sales and Deployment teams on customer happiness, adoption, growth and value demonstration frameworks
• Design and deliver training sessions and workshops aligned with customer goals and workflows
• Identify emerging client needs and strategic opportunities
• Inform customer account strategies and growth opportunities
• Provide platform feedback and Japan-specific localization needs to Product and Engineering
• Work with Japanese utility clients and engineering partners to unify data and build and deploy digital models

Explore Customer Value Architect at Neara. Review requirements and application details.