Banker

• Acquire and deepen the branch customer base through proactive sales and service activities
• Manage the customer experience by identifying opportunities to improve customers’ financial wellbeing
• Collaborate with ecosystem partners to grow customers’ share of wallet
• Act as a PNC ambassador and position PNC solutions to drive revenue and customer loyalty
• Lead proactive sales conversations through outbound calling, service-to-sales, teller interactions, appointment setting, and lobby engagement
• Deliver a full PNC conversation during client interactions to identify appropriate solutions
• Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships
• Drive customer loyalty and share of wallet through a differentiated customer experience
• Perform lobby engagement activities and position financial products to meet customer needs
• Educate customers on options for managing financial transactions using technology, tools, and resources
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems
• Manage risk by adhering to policies and procedures and demonstrating sound judgment
• Participate in branch daily operations, ensuring efficient and accurate completion

Explore Senior Personal Banker at PNC. Review requirements and application details.