Benefits Coordinator

• Coordinate new-hire benefit enrollment, qualifying life-event changes, and benefit terminations
• Respond to employee questions about eligibility, coverage, enrollment, deductions, claims navigation, and benefit resources
• Escalate complex benefits matters appropriately
• Maintain accurate employee benefit records across HRIS, benefits administration, payroll, and carrier systems
• Review enrollment and eligibility data, investigate discrepancies, and coordinate corrections
• Support annual open enrollment, including system configuration, employee communications, educational materials, tracking, and audits
• Assist with carrier invoice and eligibility-file reconciliation and resolve variances
• Assist with administration of medical, dental, vision, life, disability, flexible spending, health savings, retirement, wellness, and other benefit programs
• Provide administrative support for leave-related benefit continuation, premium collection, and return-to-work updates
• Assist with required notices, reporting, audits, and record retention related to benefit laws and plan requirements
• Prepare routine benefits reports and monitor service trends
• Coordinate with brokers, consultants, third-party administrators, and benefit carriers
• Protect confidential employee and health information and follow privacy, security, and records-management requirements
• Support benefits communications, employee education sessions, and other HR initiatives
• Complete required trainings and perform other duties as assigned
• No supervisory responsibilities