Bilingual

• Become a subject matter expert on Negative Pressure Wound Therapy devices
• Provide direct customer service and technical expertise to assist patients and clinicians with product troubleshooting
• Provide product information and other customer-centric solutions
• Manage customer/patient work orders through Field Service Representatives, UPS, or couriers, including deliveries and service calls
• Use an advanced routing system within the assigned territory
• Collaborate with internal departments to fulfill customer commitments and meet expectations
• Communicate with internal and external customers via email, phone, and text messaging

Bilingual jobs in Costa Rica

Bilingual Technical Service Representative