Bilingual

• Coordinate activities of absence programs for specific clients
• Assist and support the Benefits Program Manager
• Implement customer surveys
• Assist in client training and benefits fairs
• Prepare reports for program administration
• Serve as liaison between the Company, client HR, and employees in managing absence programs
• Coordinate resolution of escalated issues with clients, employees, healthcare providers, and Company operations
• Evaluate absence program results and best practices
• Assess effectiveness of absence plan administration, communication, and documentation
• Assist with management reports and reports assessing financial impact
• Maintain records and files related to absence programs
• Monitor satisfaction with leave and disability administration and recommend changes
• Support continuous performance and process improvement
• Maintain knowledge of legal requirements and best practices
• Update and maintain absence program procedures, compliance requirements, leave audits, employee handbooks, and related documents
• Assist with client communications and benefits fairs
• Assist clients with approvals for Independent Medical Examinations and Functional Capacity Evaluations
• Perform other duties as assigned
• Support organizational quality programs
• Travel as needed

Bilingual jobs in Iowa

Benefits Liaison – Bilingual, French