Bilingual

• Serve as a primary point of contact for client calls, emails, and social media inquiries, providing professional Mandarin-English bilingual support
• Screen inquiries, identify client needs, schedule consultations, and guide prospective clients through the intake process
• Build rapport with clients, follow up on inquiries, and support conversion of leads into retained clients
• Meet monthly sales and consultation targets
• Manage calendars, inboxes, communications, and deadlines
• Provide day-to-day operational support to the management team
• Maintain accurate and up-to-date client records using CRM systems, including tracking interactions, follow-ups, and intake progress
• Liaise professionally with clients, business partners, and third parties
• Collaborate with attorneys and team members to ensure smooth communication, efficient workflows, and high client satisfaction

Bilingual jobs in Malaysia

Bilingual Client Intake Specialist, Mandarin & English