Bilingual

• Coach, role model, mentor, train, and share knowledge with Medical Assistants, MA student externs, and Practice Assistants
• Recommend more effective use of resources
• Lead small projects or act in the Manager’s absence
• Serve as first point of contact for the practice
• Assign tasks to MA staff and prepare and adjust staff MA schedules
• Identify and resolve OSHA compliance issues and manage expired supplies
• Assist with point-of-care testing and track test results
• Collaborate with the team to develop quality processes
• Greet patients and escort them to exam rooms
• Collect and communicate complete, accurate patient information in person and by phone
• Respond to phone calls and requests
• Ensure availability of x-rays, lab slips, medical records, and pertinent information
• Obtain vitals, weight, blood pressure, pulse, and temperature
• Perform EKGs, injections, phlebotomy, departmental screening, lab tests, and specimen collection
• Assist providers and implement quality control standards
• Follow up on lab orders and communicate with the Practice Manager
• Procure medical records and ensure proper patient identification and filing
• Add medications to patient records in the EMR system
• Assemble records according to BIDHC/APG policy and handle patient information requests according to established guidelines

Explore Lead Medical Assistant, Bilingual (English/Spanish) at Beth Israel Lahey Health. Review requirements and application details.