Bilingual

• Support beneficiaries and healthcare professionals throughout the care journey
• Respond to inquiries primarily by phone and email
• Provide information about policy coverage, reimbursements, and administrative processes
• Register and terminate contracts
• Monitor the collection of premiums
• Process health benefits: enter reimbursement claims, prepare quotations, and issue coverage approvals
• Update and amend beneficiary records
• Alert the supervisor or fraud officer in the event of a fraud alert or suspected fraud
• Manage correspondence, telephone communications, and interactions with beneficiaries
• Ensure the quality of data entry and processing in accordance with procedures
• Review and calculate benefits
• Initiate and process premium collection notices
• Work within established deadlines
• No prospecting or sales activities are involved

Bilingual jobs in Tunisia

Bilingual Health Benefits Manager