Billing Coordinator

• Resolve incoming Revenue Cycle Management and Patient Billing inquiries, including eligibility, benefits, billing, and collections questions
• Provide prompt and courteous service to patients, vendors, health plans, and clinic employees
• Handle Revenue Cycle interactions by inbound and outbound phone, email, voicemail, faxes, and patient portal
• Communicate with offices and patients to ensure current information
• Process payment requests from patients
• Update insurance plan and other portal information for patients
• Support leadership with daily, weekly, and monthly reporting
• Answer patient questions and concerns regarding accounts and centers
• Work with patients and providers to resolve account challenges and communicate troubleshooting next steps
• Identify potential revenue cycle challenges and escalate them for departmental or leadership review
• Review billing transactions for accuracy and help resolve payment posting challenges
• Work remotely within any US locality on the applicable time-zone shift

Billing Coordinator jobs in United States

Billing Solutions Coordinator