Billing Specialist

• Review Group Life & Health premium payments against amounts due, process payments to the Group system, verify premium and lives information, and resolve discrepancies with clients
• Review Stop Loss premium payments, process them to the ESL system, verify premium and lives information, and resolve discrepancies with clients
• Review Group Due & Unpaid premium reports, validate data, contact clients about delinquencies, and mail delinquency letters after the 31-day grace period
• Review GFA audits for premium problems and make adjustments to Group and ESL systems
• Process complex premium transactions, including Flex Life, Rate Stabilization, Premium Deposit, Non-Group, and Refunds
• Provide customer service for internal and external billing inquiries
• Coordinate, maintain, and process special billing for specified group contracts
• Administer Flex Life cases
• Remotely deposit checks to Mellon and Bank of America lockbox accounts
• Provide backup support for commission processing and lockbox receipt processing
• Scan and file documents according to department guidelines
• Perform other job-related duties as assigned

Billing Specialist jobs in Maryland

Group Premium Billing Coordinator